AATX – Wind and Hail: Adjuster Handbook

Jumpstart your Career with the AATX – Wind and Hail: Adjuster Handbook.  Using the easy to follow, common sense, ABC and 123 claims handling approaches found in this manual, will give new adjusters just what they need to begin a successful field adjuster career.  Additionally, it gives seasoned adjusters additional ideas to make their claims handling procedures flow.

This is not just another “read till you go to sleep” handbook.  We have included “Using What You Know” sections to test your skills as well as an in-depth Estimatics Review. 

Learn topics such as:

Pre-Catastrophe Expectations

Networking and Résumé Preparation    

Pre-Deployment Preparation

Basic Math and Diagramming      

How to measure a roof

Catastrophe Operations – Days 1 & 2

Claims

Claim Workflow Timeline

Zoning Claims: Mapping between Xactimate and DeLORME or Streets and Trips

Initial Contact

Scheduling Appointments

Call Scripts

Log Notes / Diary Entries

Dwelling Construction and Repair Practices

Working the Storm  

Sample Scope Note Template                  

Reviewing the Claim – Policy Review

Truck to Truck Techniques           

Basic Estimating Considerations

Roofing Losses – Hail and Wind Claims           

Writing the Estimate           

File Review and Claim Settlement

Common Policy Holder Q&A        

Completed CAT Operations – Getting to the next storm

Estimatics Review

As an added bonus: We have included the “Construction Terms Glossary".

Be prepared for whatever storm comes your way with the Adjuster Academy of Texas at San Antonio’s – Wind and Hail: Adjuster Handbook.

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